The first half of 2023-23 presented a mix of outcomes as the sector navigates recovery from several challenging years marked by the Royal Commission, the
pandemic, workforce shortages, and a host of significant changes and policy
reforms. On the financial front, many residential care homes experienced
a modest rebound in results, while the performance of home care services
continues to deteriorate. At the same time, providers’ financial outcomes reflect
significant variations in staffing across the sector as workforce challenges
persist. Recent Budget announcements have clarified some key timeframes,
but several policy uncertainties remain.